Community

Practical support patterns drawn from years of weather-station troubleshooting. Discussions vary, but the focus here is on solutions that work.

SectionCommunityFocusSupportThemesFTP Β· Templates Β· Sensors Β· Cron
Quick Answers
  • Most common FTP upload failure causes and fixes
  • Template variable troubleshooting for missing or stale data
  • Unit conversion issues between metric and imperial
  • Sensor calibration drift and correction techniques
  • Cron and scheduler timing problems

Common Support Themes

Weather-station publishing generates a predictable set of support topics. Over the years, the same issues come up repeatedly β€” not because the software is broken, but because the interaction between station hardware, local networks, hosting providers, and browser caching creates a matrix of potential failure points. The guides and references here distil the most practical solutions from years of community experience, complementing the Publishing Fundamentals pillar.

Upload Failures
FTP timeouts Β· permission errors

The most common category. Passive mode misconfiguration, firewall interference, hosting connection limits, and file permission issues account for the vast majority of failed uploads. Start with the FTP Publishing Guide.

Template Problems
missing variables Β· encoding

Variables showing as literal text, encoding issues with accented characters, conditional blocks not evaluating correctly, and graph images not embedding. See WeatherLink and Templates.

Sensor Issues
drift Β· calibration Β· outliers

Humidity sensors reading high after a few years, temperature offsets from solar radiation, wind vane alignment errors, and rain gauge calibration. See Data Sanity Checks.

Scheduling Problems
cron Β· intervals Β· missed cycles

Cron jobs not firing after server reboots, Windows Task Scheduler permission issues, overlapping publish cycles when the previous one has not finished, and timezone mismatches in timestamps.

Finding Help

The support reference pages indexed on this site cover specific topic IDs and common troubleshooting scenarios. Use the search function (press /) to find pages relevant to your issue, or browse by section:

Support by Station Type

Different station hardware generates different support patterns. La Crosse WS-2300 and WS-3600 series users often need help with the sensor editor plugins. Oregon Scientific WMR-series users frequently encounter USB communication issues. Davis Vantage users typically need template customisation rather than hardware troubleshooting.